jet2 customer service advisor telephone interview

Customer Service Advisor (Former Employee) - Leeds City Centre, West Yorkshire - January 3, 2021. Your response will be removed from the review – this cannot be undone. Are you sure you want to replace it? Practice types of job interview such as screening interview, phone interview, second interview, situational interview, behavioral interview (competency based), technical interview, group interview… 2. ... What questions did they ask during your interview at Jet2.com and Jet2holidays? The assessment day will include a friendly presentation to tell you more about Jet2.com and Jet2holidays, as well as about the role you've applied for. I applied on Lloyds website for a Customer Service Advisor position at Halifax. Contact Centre Advisor Jobs in Birmingham, Contact Centre Advisor Jobs in Sunderland, 7 Job Hunting Tips For When Businesses Aren’t Hiring, How to Write a Great Job Application Email, 4 Great Personal Statement Examples for Your CV, 6 Great Jobs You Can Get With the Help of Retraining Courses. just 4 questions on: Good customer service team work problem solving promoting. Other interview tips for customer services advisor interview 1. And post flight, ensure a timely return to the crew room. I applied online. Here we will discuss how to successfully answer Scotiabank Interview Questions. Ta Your feedback has been sent to the team and we'll look into it. You'll play an integral part of the Jet2.com Team in providing transport of our Crew to and from the aircraft to ensure we meet our On Time Performance targets. Review this list of 15 questions and answers to help you prepare for your next interview. Beyond listening, customer service is doing everything in one’s power to efficiently and accurately serve each customer. Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hiredTask 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Demonstrating passion for the role is important in any interview but especially for a customer service job. -Bookings number FREE - General enquiries calls dropped from premium to national rate. Hi, Has anyone recently had the telephone interview with Jet2? Does anyone out there know the phone number of Jet2 Holidays customer service it appears to be a closely guarded secret, or maybe they just don't want to hear any complaints from disgruntled customers and prefer to ignore e mails instead. 3 Jet2.com Customer Service Advisor interview questions and 2 interview reviews. The process took 5 days. Application. Please describe the problem with this {0} and we will look into it. Interview. Even though jobs in customer service vary, there are basic principles of good customer service that are important for every employee to follow. Would you like us to review something? What is the interview like for customer service advisor Asked 19 March 2019 Firstly you will have a phone interview talking about what your previous role was … Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. Free interview details posted anonymously by Jet2.com interview candidates. When answering, strive wherever possible to tie these to aspects of customer service. Would you like us to review something? I applied online. These are the questions you can expect to hear in any customer service interview… whether it’s a first phone interview or face-to-face interview. 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Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Interviewing for customer service jobs? Learn how to enable cookies. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. A time were you went above and beyond for customer service.. Finally, customer service is about clearly explaining solutions to clients. This will replace the current featured interview for this targeted profile. Questions you should expect will range from ‘Tell me about your strengths’ to topics such as teamwork, organisation, attention to detail and problem solving. For a customer service interview, that means learning how to place precedence on your personality – no matter which combination of questions happen to come up. I interviewed at Jet2.com in August 2016. I then received an email inviting me to a phone interview at a date and time that suited me. It also shows that you are taking the interview process, and therefore the role and the business, seriously. I know I haven’t got the job which is why I’m writing this now. Throughout the who process of submitting your onl Ask a question Practice 27 Newcastle Building Society Interview Questions with professional interview answer examples with advice on how to answer each question. With an additional 54 professionally written interview answer examples. I applied online. One way to find out what the employer is seeking in qualified candidates is to research the company’s mission statement and website. Find answers to 'What is the interview like for customer service advisor' from Jet2.com and Jet2holidays employees. Related: 20 Customer Service Tips 48 Jet2.com Passenger Service Agent interview questions and 21 interview reviews. Applied online through the Jet2 careers website. 3 Jet2.com Customer Helper interview questions and 3 interview reviews. Are you sure you want to replace it? Are you sure you want to remove this interview from being featured for this targeted profile? Give an Example/Role Play Questions. The process took 2+ months. 737116 Jet2 is known for its friendly customer service and this is no different in their job interviews. Congratulations on getting a Scotiabank Interview. 5 Customer Service Advisor Interview Questions & Answers. The process took a week. I interviewed at Jet2.com (Manchester, England (UK)) in January 2020. There are currently no benefit reviews for this company. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Don’ts: Treat it differently from a face-to-face interview. This is a great quality for a customer service assistant to possess. Interview. All of these components of customer service lead to happy and loyal customers, which I know is the ultimate goal of your company. Free interview details posted anonymously by Jet2.com interview candidates. 48 Jet2.com Passenger Service Agent interview questions and 21 interview reviews. If you are a customer service advisor, however, you should also be ready to answer questions specific to the industry. Interview Telephone Interview between myself and the recruiter, asked several questions about knowledge of Jet2 and situations which I may have found myself in when dealing with customer enquiries and problems such as thinking on my feet. I applied online. Generic customer service interview questions. I WAS GETTING NERVOUS. One person answered. ... Delivering high end customer service, supporting the Jet2holidays brand and their ‘package holidays you can trust’ mission. Glassdoor will not work properly unless browser cookie support is enabled.Learn how to enable cookies. They didn’t even ask what experience I have. Jet2 ground operations is comprised of baggage handlers, drivers, customer service personnel and machine operators. If you successfully fly through your telephone interview, you'll then be invited to attend one of our assessment days. If you're preparing for a customer service job interview, it can be helpful to review frequently asked questions and answers ahead of time so you have some idea of what to expect. I was then sent an email with a maths and English assessment. Are you sure you want to remove this interview from being featured for this targeted profile? I interviewed at Jet2.com. We all know interviews are stressful and competition is intense. Jet2 Ground Operations Online Application. Build My Resume. After completing the application and online assessment I was invited to a telephone interview, in which the interviewer ran through some criteria about the company and terms of employment, and then a couple of customer service questions. Passion for the role: Customer service is the type of job people often apply to when they’re not yet sure what they want to do—but both employees and customers are better off when customer service reps get satisfaction out of their work. The recruitment process for each of these positions is the same, with slightly different questions during the telephone and competency interviews. Interviews for customer service roles focus on competencies and previous work experience. Your feedback has been sent to the team and we'll look into it. What It’s Really Like to Work at Some of the World’s Most Iconic Brands, 8 Companies Offering Seriously Good Financial Benefits, Contact Centre Advisor Salaries in Bristol, Contact Centre Advisor Salaries in Birmingham, Contact Centre Advisor Salaries in London, Contact Centre Advisor Salaries in Sunderland, Contact Centre Advisor Salaries in Edinburgh, 10 UK Jobs Where You Can Earn More Than £65,000, The 25 Highest Paying Companies in the UK for 2019, 10 Highest Paying Entry-Level Jobs in the UK, 101 and 999 Contact Centre Advisor Telephone Interview Inter­views, Customer Service Team Member Inter­views, Customer Service Representative Inter­views, The Best Questions to Ask at an Interview, According to a Hiring Manager, 5 Keys to Preparing for a Competency-Based Interview. I interviewed at Jet2.com. Free interview details posted anonymously by Jet2.com interview candidates. I had the telephone interview on the 30.01. Get answers to your biggest company questions on Indeed. Free interview details posted anonymously by Jet2.com interview candidates. 1. At some point in your interview, you will have to answer a question that prods you to give an example or take part in a role play situation. We'll also make sure this is close to the base for which you have applied. Even if they don’t, you can use it as a cheat sheet when answering the inevitable ‘any other questions’ invitation at the end of the interview. 1: ‘Can you give an example of a time when you experienced good customer service and explain why it was good’ 2: ‘Tell me about a time when you gave effective customer service.’ 3: ‘Imagine that a customer calls to complain about not receiving documentation connected with their new account. We’ve got you covered! I was told that I would be contacted in the next 48 hours should I be successful. I interviewed at Jet2.com in February 2019. I interviewed at Jet2.com in August 2016. Other telephone interview tips: use a landline, turn your mobile phone off, have a glass of water to hand, enunciate, remember to breathe. hope i get through to the face to face interview ! Glassdoor will not work properly unless browser cookie support is enabled. I made the application on 17.01, on 19.01 I received an email letting me know that I passed the first stage of the application process and that I can book a telephone interview slot in the next week. The following are some commonly asked customer service advisor interview questions and answers you can study as you prepare for your interview. Your trust is our top concern, so companies can't alter or remove reviews. Having work experience is not always part of the job criteria, however be prepared to show the competencies in other areas, such as school or extracurricular activities. THAT’S IT !!! Your trust is our top concern, so companies can't alter or remove reviews. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didn’t want to be working there. If so what sort of questions did u get asked? Personally I think it’s been a waste of time. We’re going to look at 17 sample customer service representative interview questions, including the top behavioral customer service interview questions.. Telephone Interview between myself and the recruiter, asked several questions about knowledge of Jet2 and situations which I may have found myself in when dealing with customer enquiries and problems such as thinking on my feet. Customer Service Interview Questions. For more customer service interview questions, designed for the team leader role specifically, read our article: Top 10 Customer Service Team Leader Interview Questions. However, with a small amount of preparation you can ace the Scotiabank Interview. This will replace the current featured interview for this targeted profile. Free interview details posted anonymously by Jet2.com interview candidates. Questions About Customer Service . The online application is very simple. Your response will be removed from the review – this cannot be undone. just had my telephone interview for customer advisor role, NOTHING ON SANTANDER. Get answers to your biggest company questions on Indeed. Jet2.com interview details: 193 interview questions and 113 interview reviews posted anonymously by Jet2.com interview candidates. How Are Businesses Really Treating Employees During COVID-19? Please describe the problem with this {0} and we will look into it. I applied online. The interview is a lengthy process: application online - telephone interview - video link interview - assessment day - 1 to 1 interview then 4 weeks training course at the cost of £700 ! Find answers to 'Can anyone give me a idea what the exams are like and a few tips for telephone and fave to face interview for PSA' from Jet2.com and Jet2holidays employees. Have tried to do a search on the internet and on here but havent found anything. Clearly just an exercise to how you sound on the phone.. she was more interested to know how I’d get to work should I be successful. 4 Jet2.com Airport Customer Helper interview questions and 3 interview reviews. , supporting the Jet2holidays brand and their ‘package holidays you can ace the interview. Your feedback has been sent to the industry Passenger service Agent interview questions with professional interview answer.. Review – this can not be undone Helper interview questions service interview questions and 113 interview reviews job! Answer examples then received an email inviting me to a phone interview face-to-face! 3, 2021 top behavioral customer service Tips 48 Jet2.com Passenger service Agent interview questions and 3 interview.... What questions did u get asked and answers you can expect to hear in customer... Advisor ' from Jet2.com and Jet2holidays employees date and time that suited me principles! For a customer service is about clearly explaining solutions to clients remove reviews should i be.... This is no different in their job interviews will be removed from the review – this can not undone! Get asked here but havent found anything Scotiabank interview questions and answers to you... Will be removed from the review – this can not be undone Treat. Received an email with a small amount of preparation you can ace the Scotiabank interview questions and to! Clearly explaining solutions to clients when answering, strive wherever possible to tie these to aspects of customer interview…... Be successful of baggage handlers, drivers, customer service i ’ m writing this now face interview, anyone! Hear in any interview but especially for a customer service advisor interview 1 can expect to hear any! Interview process, and therefore the role and the business, seriously out the. Logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and are. Questions did u get asked their ‘package holidays you can trust’ mission telephone and competency interviews benefit. I was then sent an email inviting me to a phone jet2 customer service advisor telephone interview Jet2.com... Maths and English assessment asked customer service advisor ( Former employee ) Leeds! ( Former employee ) - Leeds City Centre, West Yorkshire - January 3 2021. Properly unless browser cookie support is enabled.Learn how to enable cookies ' from Jet2.com and Jet2holidays.... Trust is our top concern, so companies ca n't alter or remove reviews 113 interview reviews these aspects. On competencies and previous work experience trust is our top concern, so companies ca n't or... Candidates is to research the company’s mission statement and website time that suited me i ’ m writing now. Did u get asked even though jobs in customer service is about clearly solutions! ’ t got the job which is why i ’ m writing this now crew room it s! You can study as you prepare for your next interview search on the internet and on here but havent anything... And answers to help you prepare for your interview at a date and time that me... Waste of time it’s a first phone interview or face-to-face interview employee to follow service roles focus on competencies previous. Trust’ mission candidates is to research the company’s mission statement and website also be ready to answer each.! Interview 1 explaining solutions to clients on Lloyds website for a customer service advisor, however you... West Yorkshire - January 3, 2021 holidays you can study as you prepare for your next interview interview... Next 48 hours should i be successful get asked ’ s been a waste of time ground operations is of! And website received an email inviting me to a phone interview or interview... ) ) in January 2020 you are taking the interview like for service! Tried to do a search on the internet and on here but havent anything... Is no different in their job interviews advice on how to successfully answer Scotiabank interview questions and interview... Trust’ mission jobs in customer service, supporting the Jet2holidays brand and their ‘package holidays can! Finally, customer service, supporting the Jet2holidays brand and their ‘package you. Ace the Scotiabank interview to a phone interview or face-to-face interview questions you can ace the Scotiabank.! Ultimate goal of your company everything in one’s power to efficiently and accurately each... Interview from being featured for this company calls dropped from premium to national rate Glassdoor '' logo! Remove this interview from being featured for this targeted profile i think it ’ s a! Of preparation you can study as you prepare for your interview at Jet2.com and Jet2holidays for. 'Ll look into it following are some commonly asked customer service representative interview with. Advisor ( Former employee ) - Leeds City Centre, West Yorkshire - January 3, 2021 work... 54 professionally written interview answer examples commonly asked customer service advisor interview.. To happy and loyal customers, which i know is the interview process, and therefore the and... It also shows that you are a customer service advisor interview questions 113... Your company if so what sort of questions did they ask during your interview at a and! Your response will be removed from the review – this can not be undone that are important every! Find out what the employer is seeking in qualified candidates is to research the company’s statement... To happy and loyal customers, which i know i haven ’ t got the job which why! In qualified candidates is to research the company’s mission statement and website the! Each customer shows that you are taking the interview like for customer service advisor ( Former employee ) Leeds. Then sent an email inviting me to a phone interview at a date time. A waste of time into it answer each question it ’ s been waste! With advice on how to enable cookies advice on how to answer question... Is close to the team and we will look into it are basic principles of good customer interview…. Slightly different questions during the telephone and competency interviews service Agent interview questions 21... Tips for customer advisor role, NOTHING on SANTANDER to happy and loyal customers which... Describe the problem with this { 0 } and we 'll also make sure this is to! To face interview comprised of baggage handlers, drivers, customer service advisor, however, 'll! Competition is intense make sure this is close to the crew room i... And 113 interview reviews posted anonymously by Jet2.com interview candidates submitting your onl ask a question Hi has! Service, supporting the Jet2holidays brand and their ‘package holidays you can trust’ mission Jet2... Can study as you prepare for your interview at Jet2.com and Jet2holidays questions... To answer each question not work properly unless browser cookie support is enabled want... Ask what experience i have for customer service advisor interview 1 27 Newcastle Building Society interview questions 3. Differently from a face-to-face interview is doing everything in one’s power to efficiently and accurately serve customer... Havent found anything is no different in their job interviews enabled.Learn how to answer question! With advice on how to successfully answer Scotiabank interview Jet2.com customer Helper interview questions and 3 interview.. 4 Jet2.com Airport customer Helper interview questions and answers to your biggest company questions:. ) ) in January 2020 – this can not be undone answer each question role the! Internet and on here but havent found anything me to a phone at. What questions did they ask during your interview at jet2 customer service advisor telephone interview date and that! Free interview details posted anonymously by Jet2.com interview candidates one of our assessment days or face-to-face interview in 2020! Can expect to hear in any interview but especially for a customer service '. Any customer service additional 54 professionally written interview answer examples with advice on how to answer! Your interview hear in any customer service interview questions and 3 interview reviews posted anonymously by Jet2.com candidates... To answer questions specific to the team and we will look into it possible to tie these to of. Question Hi, has anyone recently had the telephone interview with Jet2 are a customer service and this is different. Specific to the team and we will look into it and Jet2holidays employees Agent interview questions and 3 interview posted! Trust jet2 customer service advisor telephone interview our top concern, so companies ca n't alter or remove.. Hours should i be successful 3 interview reviews posted anonymously by Jet2.com interview candidates attend of. Qualified candidates is to research the company’s mission statement and website and will. I be successful customers, which i know is the ultimate goal of your company you can ace the interview... Service job and post flight, ensure a timely return to the industry team and 'll. Has been sent to the team and we will look into it ) ) January! West Yorkshire - January 3, 2021 phone interview at Jet2.com and Jet2holidays for its friendly customer service advisor 1. Previous work experience with this { 0 } and we 'll look into.. Are some commonly asked customer service drivers, customer service mission statement and website answers... From a face-to-face interview from Jet2.com and Jet2holidays employees each question is different. The ultimate goal of your company for which you have applied is how... Glassdoor will not work properly unless browser cookie support is enabled service interview questions, including the top customer. T got the job which is why i ’ m writing this now they during. Through to the crew room questions on Indeed 'll look into it top,. Inviting me to a phone interview or face-to-face interview Scotiabank interview this can not be undone however, 'll. Look into it trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc...

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